Frequently Asked Questions

Product FAQs

Yes, they are.
Our organic hair and skin products have been tested and trusted to be excellent on all types of hairs. They are organic products made from natural ingredients we use every day.

Yes, they do.
Our products are made from globally accepted natural hair growth substances. We use it ourselves, and our countless number of customers attest to that. We promise you that your hair will grow, not only in length but in quality.

Yes, they are.
Our products are natural products will zero chemical or artificial component. We can proudly and safely say that our products are safe for all types of hair, whether colored or not.

Our products are produced using safe and non-toxic natural ingredients.
However, in the case of pregnancy, we always recommend you consult your physician about the specific product and ingredient listing. While most natural products are safe for use during pregnancy, some are to be avoided or used minimally.
As a brand built on honesty, we have a complete ingredient list of each product on the product’s description page.

Most of our products do not contain preservatives and are prepared per order within days of delivery, thus do not need extensive preservation. Our products are made from oils with long shelf life, and when needed, we use natural preservatives like vitamin E.

In ReiN’ature, it’s one of our core values that none of our products are tested on animals. So, none of our products are tested on animals. Read the story section of our About Us page to discover how we started.

Shipping FAQs

For now, we only process online payments for our organic skin and hair products via Paypal and all major credit cards. For more inquiries, you can contact us.

You can track your shipment using the tracking number. When you purchase our organic products, a shipping confirmation email containing the tracking number is sent to you to notify you that the shipping process has started.

The delivery method you select will determine the length of time it will take for your product to be delivered at your doorstep.

All our products are shipped from the continental USA.

All shipping rates are calculated via USPS and are based on your location.

All deliveries are delivered using the United States Postal Service (USPS)
For damages or missing products (which rarely occurs), please contact us via email using the contact form on our website. We will attend to you within 24 hours.